Terms & Conditions | Warranties | Payment
Continuously striving to create the most pro-active and preventative security solutions possible with CCTV cameras for our clients.


Vigilant CCTV (Pty) Ltd and Vigilant Security Services (Pty) Ltd, Directors and it's employees are NOT PARTNERS | AFFILIATED or in JOINT VENTURE with HALT GROUP (Pty) Ltd and nothing shall be construed to make them such or impose any liability as such on Vigilant CCTV (Pty) Ltd or Vigilant Security Services (Pty) Ltd. (NO Restraint of Trade)

Privacy Policy

Security Policy VigilantCCTV.co.za (owned and operated by Better Bookings Asia) regards the privacy and security of our customer's information as an important component of our service and therefore offer the use of a secure server for all online communications. We do need to stress the importance never to use e-mail, or communication platforms such as Skype to send us or anyone else your credit card details. We will also never request your credit card details neither by e-mail or Skype, and nor by telephone. Always only use our secure payment facility for this purpose. When you request a quotation from us you will be asked to provide low risk information such as name and contact details.

Refund Policy

In case of refunds to our clients, funds will only be deposited back into the account from where it was paid. At no time will we pay funds received from one account into a different account in the event that we should have to refund you for whatever reason. The refund process may take anything from 14 to 21 days. This process is important to protect both us and our clients.

Third Party Disclosure

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our business or website, or as required by law. Except for the above we will at no instance whatsoever make your personal information available to any 3rd party.

Changes to our Privacy Policy

This policy may be revised over time as new features are added to the website. Please check this site page for information about revisions to our privacy policy. With whom this site shares the information it gathers / tracks VigilantCCTV.co.za share aggregate statistics about our customer's traffic patterns and reservations with our suppliers and partners, but these statistics do not include any personally identifying information.


We use cookies to remember what you've done since arriving on our site. In technical jargon, cookies allow us to create a "session" for you that helps us remember information such as what hotel etc you prefer. Cookies are small pieces of information stored on your computer's hard disk and echoed back to us when you access our site. They're standard industry practice and many websites, including ours, will not work well without them. Most browsers are initially set to accept cookies but if you prefer, you can set yours to refuse cookies.

Terms and Conditions

  • A 70% deposit is payable prior to commencement of work.        
  • All material remains the property of Vigilant CCTV b(Pty) Ltd until fully paid.
  • The remaining balance is payable COD upon completion of installation.
  • Vigilant CCTV reserves the right to remove any materials not paid for within 5 days of submission of invoice.

Vigilant CCTV will supply all material unless otherwise specified. The client is to indicate in writing the exact position of any electrical cables, sewerage, or water pipes which may be damaged during installation. When installation commences, and any sort of delay occurs which does not originate from work done by Vigilant CCTV, the full amount will become payable upon presentation of invoice. Any amount not paid is subjected to interest and other costs, as described in section “payment” of this agreement.


All equipment is guaranteed for 24 months and labour is guaranteed for 12 months. Our warrantee excludes all acts of nature, negligence, malicious damage, fire, theft, or damage caused by tampering. Vigilant CCTV (Pty) Ltd cannot be held responsible for any injuries to any person on the client’s property or damages to or loss of client’s property during and because of installation.

Any additional work/changes requested must be advised in time to Lionel Lewis or George Conradie only, to avoid unnecessary additional costs. A written confirmation of such changes, additions or deletions must be obtained from Lionel Lewis (This email address is being protected from spambots. You need JavaScript enabled to view it.) or George Conradie only. Technicians and laborers are not authorized to change configurations to installations without above-mentioned consent.


All equipment remains the property of Vigilant CCTV (Pty) Ltd until fully paid. Any outstanding amount due will be charged interest at the rate of NEDBANK’s standard credit card overdraft rate per month. The client will also be responsible to pay Vigilant CCTV all costs in collecting these delayed payments. All our quotations is valid for 30 day period only.